This is a modern category of product used to monitor business activities and identify and detect situations relating to inefficiencies, opportunities, and threats and provide operational solutions. Some definitions define operational intelligence an event-centric approach to delivering information that empowers people to make better decisions, based on complete and actual information. wikipedia
This use of the term "Operational Intelligence" is a recent marketing introduction of Ventana Research in 2006. A more common, permanent, and accepted use is in the military, meaning "intelligence that is required for planning and conducting campaigns and major operations to accomplish strategic objectives within theaters or operational areas". wikipedia dod
Remembering Papert, Bob Frankston writes, "Seymour’s class really resonated with me; and was a central influence on how I understand things. To this day, he’s one of the people I quote when explaining things—in an operational sense, rather than abstract, meaning that you understand something to the extent you can use it." mit